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Frequently Asked Questions
Your Stress-free, Fun Event Awaits!
General Information
Can I come see the space?
- Yes! We provide flexible touring options. After you complete our Contact Form and we review your submission, you will receive an email with a link to schedule a tour.
- You’re also welcome to text us at (916) 804-0286 to check for drop-in availability.
How far in advance should I book?
- Bookings are first-come, first-served.
- Two weeks’ advance booking is preferred.
- Bookings made within two weeks of the event may be subject to rush fees if add-on services are needed.
What is your cancellation policy?
- No refunds.
- You may transfer funds to a future date, but the full rental balance must be paid to secure the new date.
Pricing & Payments
How much does it cost to rent the venue?
Weekday Rentals (Monday–Thursday):
- 4 Hours: $1,200
- Additional Hour(s): $150 per hour
- Full-Day Rental: $2,000
Weekend Rentals (Friday–Sunday):
- 4 Hours: $1,500
- Additional Hour(s): $200 per hour
- Full-Day Rental: $2,500
Other Required Fees:
- Overflow Parking: $250 (required for events with 30+ guests)
- Day-of-Event Insurance: Required (estimated cost: $50–$100)
- Taxes and other fees may apply, including credit card processing fees (3.5% for credit cards, 1.5% for ACH payments).
- Security Retainer: $500 (secures your date but does not apply to rental fees).
How do I secure a date?
- A $500 retainer secures your date. Your booking is confirmed once we receive a signed contract, the retainer, and a copy of your picture ID.
- All contracts, payments, and communications are managed through our client portal, ensuring a seamless and secure booking process.
Do you require a damage deposit
- Yes, the $500 security retainer doubles as your damage deposit when and only when your event takes place.
- This deposit becomes refundable after your event, provided that:
- No damages occur to the venue, furniture, or equipment.
- All terms of the rental agreement are followed.
- The venue is vacated on time and in the agreed condition.
- Security Deposit Refunds are processed through our client portal within 7–14 days, per HoneyBook’s refunding policy.
What forms of payment do you accept?
- Major credit cards (3.5% processing fee applies)
- ACH payments (1.5% processing fee applies)
- Zelle and cash (no processing fee)
Are there additional fees?
- Yes, additional fees may apply for:
- Parking and day-of-event insurance (required)
- Cleaning, overtime, security, and setup/breakdown
- Add-on services such as décor, equipment rentals, or planning assistance
Venue Access & Parking
Where do guests enter?
Primary Entry Points:
- Black Choyce Gate (off Del Paso)
- Enter venue through the rear door
Overflow parking Lot Access Points:
- Rolling wood gate (accessible from the main parking area)
- Off Del Paso Blvd
Parking Details:
- On-site parking: 12–15 spaces available.
- Overflow parking (required for gatherings of 30 or more guests): Available for an additional fee.
Smoking or loitering in front of the venue or in the parking lots is strictly prohibited.
How long do I have access to the venue on the event day?
- You have access to the venue only during the hours stated in your rental contract.
Can I drop off items the day before?
- Overnight storage is typically not allowed. However, exceptions may be made on a case-by-case basis. Please speak to the Venue Manager to discuss availability.
Setup & Rentals
Are tables and chairs provided, and who sets them up?
- Yes! We provide 60” round tables and up to 100 black banquet-style chairs as listed in your rental agreement. Additional rentals are available.
- We ask that you inform us in advance of the number of tables and chairs needed. Tables will be set up, and chairs will be left stacked for you to arrange as needed.
- This applies only to tables and chairs included in the rental. Add-on services and additional rentals are subject to individual setup and handling policies.
What amenities are available for my event?
Your rental includes access to:
- Kitchenette (fridge, microwave, sink, prep stations)
- Restrooms
- Outdoor patio space
- Heating & air conditioning
- On-site parking (15–20 spaces, overflow available for a fee)
Event Services & Regulations
Do I need day-of insurance for my event?
- Yes, event insurance is required to protect both the client and the venue.
- Click Here to Purchase Event Insurance
Is security required for my event?
- Security is required on a case-by-case basis and will be provided through the venue’s approved security vendor at the client’s expense.
Food & Beverage
Can I use my own caterer or have a food truck?
- Yes! Outside caterers are welcome; however, no live cooking is allowed inside the venue. Food trucks are also permitted on-site.
- All caterers and food trucks must adhere to safety restrictions and precautionary measures. Any damage to the patio or venue property caused by catering or food trucks will be the client’s financial responsibility.
Can I provide my own alcohol?
- Yes, alcohol service is allowed at the venue; however, the following regulations must be strictly followed:
- Alcohol sales are strictly prohibited.
- A licensed and insured bartender is strongly recommended.
- Underage drinking is strictly prohibited.
- The client assumes full responsibility for any alcohol-related incidents.
- Security may be required based on the event type.
- Additional event insurance may be required for alcohol-related liability.
Photo & Content Creation
Do you allow photo shoots?
- Yes! We highly encourage photo shoots, video shoots, and content creation at our venue. Rental availability is based on scheduling